V3 Dashboard Documentation

Documentation for the RedZone Dashboard for AIG Japan.

Version: 3.0.10


This manual was designed to provide hands-on instruction to you, the user. Proceeding through the manual, you will learn how to navigate the dashboard, utilize the tools provided, and determine when a natural disaster threatens a policyholder.

The RedZone Dashboard is primarily designed to enable you to visualize your policies in relation to natural disasters. The dashboard also facilitates communication with colleagues, the boardroom, and policyholders. This manual will demonstrate how to leverage these functions using the Typhoon peril as the example. Please note, the Earthquake peril will perform exactly the same.

Logging In as a New User

To log into the RedZone Dashboard, use this link.

Upon clicking the link above, you will be brought to the RedZone Login page, as seen below. login

If you have forgotten your password, simply click on the Forgot Password button at the bottom of this window. This will prompt a window which will ask for you to submit your username and click hand in.
password reset

Upon doing so, you will be sent an email providing instructions on how to reset your password. Once you have reset your password, you will now be able to access the Dashboard with your new password.

Operating Instructions

The RedZone Dashboard has two modes: Typhoon, and Earthquake modes.

In order to switch modes, simply select the drop-down associated with the natural disaster of interest, as pictured below.


The Dashboard offers many features that assist with current incident detection, threat analysis, and policyholder information.

Along the left-hand side of the browser, the Current Alerts pane indicates those incidents that meet the “Alert” threshold near your policyholders, based on a proprietary score generated by RedZone.

The map in the center allows you to pan and to zoom in and out to analyze both active and inactive incidents in relation to policyholder locations.

You can access map tools and map layers along the top of the browser.

Current Alerts

The Current Alerts pane, anchored on the left-hand side of the Dashboard, lists incidents ordered from Red (Extreme Alert) to Green (Low Alert). As mentioned previously, the scores are based on proprietary scoring algorithms developed by RedZone.

When you click on the drop-down arrow to the right of the incident name, the Current Alerts pane provides summary statistics, related to both the selected incident and to policyholders within range of the incident.


When you click directly on an incident name, the map zooms to a view of the incident and the Current Alerts panel converts to the Incident Details view.

Incident Details

The Incident Details view displays summary statistics, tables, and the summary feed. Depending on which peril you have selected, the tables visible will differ. To see a detailed description of all tables, click Incident Summary Tables. The summary feed, located at the bottom of the Incident Detail view provides a timeline of event-specific updates, including analyst commentary, policy exposure information, and evacuation notices. Also within this box are tools that allow you to download a summarized tariff table spreadsheet, download incident specific metrics, and email a customized summary report about the selected incident.

Incident Detail View

Viewing Policies on the Map

By zooming into the map, you will see your policies appear: Personal Lines indicated with a blue icon and Commercial Lines identified as a pink icon.

Map Policies

Clicking on a policy results in a pop-up window which includes basic information for the selected icon. Located at the bottom of the pop-up window, 'View Details' will generate a new window providing in-depth information and a map for the selected policy, as seen in the image below.

View Details

Dashboard Tools

The RedZone Dashboard has a number of tools designed to optimize your experience. Please note that certain tools are available at all times, while others become visible in selected views. To see a more in-depth description on how to use the Dashboard tools, please visit the FAQ section.

Search Tool magnifying_glass

Clicking the Search tool displays a search box. You can search the map by typing an address into this box.

Weather Tool cloud

Clicking the Weather tool displays the current and forecasted weather for the region of the map. Regional weather will update as you move the map by clicking the refresh button within the toolbox.

Measure Tool ruler

The measure tool allows for both point-to-point and multiple-point measurements.

Policy Selection Tool polygon

The Policy Selection tool allows you to generate a custom polygon to select policies. After defining a polygon, you can export the list of policies to an Excel spreadsheet for further analysis. Due to system limitations, only a certain number of policies can be selected.

Map Layers Suite stacked_layers

Map layers include different base maps, policy information, and incident specific layers.

Map Legend information

Within this panel you will be able to identify different map icons and color schemes used throughout the Dashboard.

Typhoon Layers

Typhoons have various map layers to depict different features of a typhoon. These layers make up the the visual representation of a typhoon in the RedZone Dashboard, and are found within the Map Layers Suite. Listed below are short descriptions of each layer type.


An overall measure of damage, derived from maximum peak wind layer. It is a variant of the Beaufort impact wind scale.


Geometries that display areas of varying probability of experiencing greater than tropical storm strength winds.


Windspeed geometries separated in to various categories. Our data source uses two-minute average wind speed at 10m above open terrain.

Storm Surge

Storm surge is the elevation of water above mean sea level, caused by winds pushing water. Storm surge does not include astronomical tide or wave height.


Expected amount of cumulative rainfall for a storm, not including rainfall previous to last report. The model includes overland flow, infiltration, runoff and channel flow.


Line segments depicting the path of the typhoon, both past and forecast.

Track Points

Points showing the storm at various points in time, both past and forecast.

Earthquake Layers

Shindo Scale

A seismic intensity scale used to categorize the intensity of local ground shaking caused by earthquakes. Intensities are expressed as numerical values, where the higher values indicate more intense shaking caused by the earthquake. To see the definitions of the Shindo Scale, refer to the table below.

Shindo Scale Definition
0 Imperceptible to people
1 Felt slightly by some people indoors
2 Felt by many people indoors
3 Felt by most people indoors and some people outdoors
4 Felt by most people both indoors and outdoors
5L Standing without holding onto a stable object can be challenging
5U Walking is difficult without holding onto a stable object
6L It is difficult to remain standing
6U It is impossible to remain standing. People may be thrown into the air
7 It is impossible to remain standing. People may be thrown into the air


For helpful resources, click on your name in the upper right-hand corner. This will provide a drop-down of options, as seen below.



By selecting this option, a pop-up window appears which will prompt an email template to techsupport@redzone.co.


Clicking this option will open a new tab in your browser, containing help files for the RedZone Dashboard.

What's New

By clicking this option, a new tab will open in your browser, containing release notes for each version update.


Clicking this option will log you out of the RedZone Dashboard.